- Our satisfaction guarantee allows you to test our mattress for 30 nights. If you are not satisfied, you can return it and receive a full refund.
Frequently asked questions
Purchase and warranty
What is the 30-day trial sleep guarantee?
What products does Hisleep offer?
- Hisleep offers a range of sleep products including mattresses, pillows, toppers, side sleeper pillows and cooling mattress toppers.
Can I test the products before I buy them?
- With our 30-day trial sleep guarantee, you can test our mattresses at home and return them if you don't like them.
How is shipping handled and what are the shipping costs?
- Information on shipping costs and delivery conditions can be found in our service area under "Shipping costs & delivery".
Customer service and support
How can I track an order?
- Details on tracking your order can be found under "Track order" in our service area.
How does the return process work if I am not satisfied?
- Our return policies and procedures are described in detail in the "Returns" section.
How can I get in touch if I need help?
- For help and support, please visit our "Help & Contact" section.